Managed IT in Christchurch
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Christchurch is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
Managed IT for Christchurch businesses
Christchurch's rebuilt central city houses professional firms, engineering and construction consultancies and tech companies in modern buildings, while Hornby, Sockburn, Wigram and the airport area hold manufacturing, distribution and agritech businesses serving Canterbury's farming sector.
Many central city offices are in buildings completed after the earthquakes, so cabling and fibre are usually modern and the work is in the layers on top. The experience of 2011 also left many businesses keen on cloud files, offsite backups and the ability to keep working when a building is closed.
You pay a fixed amount per person each month, so the IT budget stops jumping around. Projects such as an office move or a new server are quoted separately, in writing, before anything starts.
Christchurch businesses are supported remotely for help desk, security, Microsoft 365 and devices. Onsite visits are reserved for planned project work by arrangement, quoted in writing first.
What's included
Planning
A regular review of what is ageing, what is at risk and what to budget for next year. No surprises in March.
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Updates and patching
Windows, Mac and business apps updated on a schedule, with failures followed up rather than ignored.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Network and Wi-Fi
Firewall, switches and wireless monitored, so a failing device is replaced before it takes the office offline.
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Is it right for your Christchurch office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Christchurch: questions
Do you support Christchurch businesses?
Yes, remotely. Help desk, monitoring, security, backups and Microsoft 365 work the same from anywhere in New Zealand. Hands-on project work can be planned by arrangement.
How do we keep working if our building is closed?
Store files and email in the cloud, use managed laptops and test that staff can work from home. We set that up and check it regularly as part of the plan.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
More IT services in Christchurch
- IT support
- Cyber security
- Microsoft 365
- Backup & disaster recovery
- Email security & deliverability
- IT strategy & consulting
- Co-managed IT
- Security awareness training