Security awareness training in Wellington
Filters catch most scams, but the ones that get through are aimed squarely at your people. Short, regular lessons and safe practice phishing emails teach staff what a real attack looks like and what to do when they see one, without shaming anyone.
Wellington is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
Security awareness training for Wellington businesses
Wellington's compact central city is dominated by government agencies, policy consultancies, law firms, professional bodies, membership organisations and technology companies, with creative and film businesses in the suburbs. Office space ranges from modern towers on Lambton Quay to older buildings that have been strengthened.
Seismic risk shapes office decisions here: businesses move when buildings are reassessed, so IT that lives in the cloud with managed laptops lets a team relocate quickly. Firms working with government often face security questionnaires and expectations about multi-factor sign-in, patching and data location.
Our training is built for busy offices. Lessons are a few minutes long and arrive once a month, covering fake invoices, sign-in pages, text message scams, social media oversharing, safe file sharing and what to do with a lost laptop. Practice phishing emails go out at random times and are modelled on scams currently doing the rounds in New Zealand. Difficulty rises gradually, so staff are stretched without being set up to fail.
We support Wellington offices remotely for help desk, security, Microsoft 365 and device management. Onsite work in Wellington is limited to planned projects by arrangement, quoted in writing first.
What's included
Instant teaching moments
Anyone who clicks a practice email lands on a short page explaining the warning signs they missed, rather than a telling-off.
Monthly micro-lessons
Short videos and quizzes on one topic at a time, sent by email so staff can complete them between tasks.
Results by team
A simple monthly summary of completions and click rates, so managers see progress without reading through raw data.
Practice phishing emails
Realistic but safe test emails sent at random, based on current scams such as courier notices, shared documents and payroll changes.
Targeted follow-up
Teams or people who struggle with a particular type of scam get extra lessons on that type, not more of everything.
New starter induction
Every new staff member is enrolled automatically and completes the core lessons in their first weeks.
Is it right for your Wellington office?
Staff training is especially useful when:
- Your team handles payments, payroll or supplier bank details
- Someone has already clicked a scam link or entered a password on a fake page
- Your cyber insurance asks whether staff receive regular training
- You have a lot of new starters or seasonal staff
- Staff work from home and use personal phones for work email
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Security awareness training in Wellington: questions
Can a Wellington office use Office IT without local technicians?
Yes, for most needs. Help desk, security, Microsoft 365, backups and laptop management all work remotely. For physical work such as cabling, we arrange planned visits or work with a local installer and coordinate it.
We may need to move if our building is reassessed. How do we prepare?
Keep files in Microsoft 365, use managed laptops and avoid relying on an onsite server. Then a move is mostly about connecting to the new internet, which we can plan remotely.
Is training included in a plan?
Security awareness training and phishing tests are included in the Complete plan at $169 per user per month plus GST. For other plans we can add it, with the price set out in writing first.
Will staff feel tricked or embarrassed?
We set it up to teach, not to catch people out. Results are shared with managers as team trends, and the message to staff is always that reporting quickly is the right thing to do, even after a click.
Should managers be included?
Yes. Directors and finance staff are some of the most targeted people in any office, because criminals know they can approve payments.
How much time does it take?
Most lessons take three to five minutes. Over a year that adds up to about an hour per person, spread so it never takes over a working day.
More IT services in Wellington
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Backup & disaster recovery
- Email security & deliverability
- IT strategy & consulting
- Co-managed IT