Email security & deliverability in Wellington
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Wellington is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
Email security & deliverability for Wellington businesses
Wellington's compact central city is dominated by government agencies, policy consultancies, law firms, professional bodies, membership organisations and technology companies, with creative and film businesses in the suburbs. Office space ranges from modern towers on Lambton Quay to older buildings that have been strengthened.
Seismic risk shapes office decisions here: businesses move when buildings are reassessed, so IT that lives in the cloud with managed laptops lets a team relocate quickly. Firms working with government often face security questionnaires and expectations about multi-factor sign-in, patching and data location.
Two email problems come up again and again. The first is incoming: a convincing message that looks like it came from a supplier, a courier or the managing director lands in someone's inbox and asks them to sign in, open a file or change bank details. The second is outgoing: your quotes and invoices go to clients' junk folders, or a criminal sends mail that appears to come from your own address.
We support Wellington offices remotely for help desk, security, Microsoft 365 and device management. Onsite work in Wellington is limited to planned projects by arrangement, quoted in writing first.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
DKIM signing
Microsoft 365 and your other sending services set to sign outgoing mail with your domain, so receivers can verify it.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
Junk folder fixes
We trace why your mail is being filtered, from missing records to a listed address or a website form sending as you, and correct it.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
DMARC rollout
A reporting-only policy first, then a gradual move to quarantine and reject once reports show all your genuine mail passes.
Is it right for your Wellington office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Wellington: questions
Can a Wellington office use Office IT without local technicians?
Yes, for most needs. Help desk, security, Microsoft 365, backups and laptop management all work remotely. For physical work such as cabling, we arrange planned visits or work with a local installer and coordinate it.
We may need to move if our building is reassessed. How do we prepare?
Keep files in Microsoft 365, use managed laptops and avoid relying on an onsite server. Then a move is mostly about connecting to the new internet, which we can plan remotely.
What does it cost?
Email security is included from the Managed plan at $119 per user per month plus GST. A one-off domain records and deliverability fix outside a plan is quoted in writing first.
Isn't Microsoft 365's built-in filtering enough?
It catches a lot, but the default settings are not as strict as they could be. We review and tighten them, and on the Managed and Complete plans add extra email security and phishing filtering.
Why does our email go to junk?
Common causes are a missing or broken SPF record, no DKIM signing, a website or app sending as your domain without permission, or a shared sending address with a poor reputation. We check each one and fix the cause.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
More IT services in Wellington
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Backup & disaster recovery
- IT strategy & consulting
- Co-managed IT
- Security awareness training