Email security & deliverability in Palmerston North
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Palmerston North is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
Email security & deliverability for Palmerston North businesses
Palmerston North is a centre for agricultural science, education and defence, with Massey University, research organisations and the Linton base nearby, and it has become a major distribution hub thanks to its road and rail links. Professional services and health also employ many people.
Large distribution centres here need warehouse Wi-Fi, scanners and resilient connectivity, while research and professional firms need secure collaboration with partners. Plenty of smaller offices simply need dependable support without a local IT person on the payroll. Firms linked to the defence and research sectors may also be asked to show how devices and accounts are secured before they win the work.
We put those records in place carefully. Every service that sends as you, such as your accounting package, website forms and newsletter tool, is found and included first, so tightening the policy doesn't block your own invoices. Then we add filtering for incoming mail and show staff how to report anything odd. Finally we keep watching the DMARC reports, so a new service sending as you, or someone trying to forge your address, is spotted and dealt with rather than discovered when a client complains.
We support Palmerston North businesses remotely for day-to-day IT, security and Microsoft 365. Onsite work is limited to planned projects by arrangement, quoted in writing first.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
Report-a-scam button
A simple way for staff to send a suspicious email to us for checking, so problems get reported rather than quietly deleted.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
External sender warnings
A clear banner on mail from outside the company, so a message using the boss's name from a free email account stands out.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
Junk folder fixes
We trace why your mail is being filtered, from missing records to a listed address or a website form sending as you, and correct it.
Is it right for your Palmerston North office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Palmerston North: questions
Can you support a distribution business in Palmerston North?
We manage computers, accounts, security and the network remotely, and can design warehouse Wi-Fi for a local installer to fit, or install it as a planned visit by arrangement.
How do remote support sessions work?
Staff log a request, a technician connects securely to their computer with permission and fixes the issue while they watch. Most problems are solved that way without a visit.
What does it cost?
Email security is included from the Managed plan at $119 per user per month plus GST. A one-off domain records and deliverability fix outside a plan is quoted in writing first.
Isn't Microsoft 365's built-in filtering enough?
It catches a lot, but the default settings are not as strict as they could be. We review and tighten them, and on the Managed and Complete plans add extra email security and phishing filtering.
Why does our email go to junk?
Common causes are a missing or broken SPF record, no DKIM signing, a website or app sending as your domain without permission, or a shared sending address with a poor reputation. We check each one and fix the cause.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
More IT services in Palmerston North
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Backup & disaster recovery
- IT strategy & consulting
- Co-managed IT
- Security awareness training