Backup & disaster recovery in Palmerston North
A backup is only worth something on the day you need it back. We set up copies of your Microsoft 365, servers and shared files, keep at least one where ransomware can't touch it, check every job and prove it works with regular test restores.
Palmerston North is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
Backup & disaster recovery for Palmerston North businesses
Palmerston North is a centre for agricultural science, education and defence, with Massey University, research organisations and the Linton base nearby, and it has become a major distribution hub thanks to its road and rail links. Professional services and health also employ many people.
Large distribution centres here need warehouse Wi-Fi, scanners and resilient connectivity, while research and professional firms need secure collaboration with partners. Plenty of smaller offices simply need dependable support without a local IT person on the payroll. Firms linked to the defence and research sectors may also be asked to show how devices and accounts are secured before they win the work.
Ask most small offices whether they have a backup and the answer is yes. Ask when someone last restored a file from it and the room goes quiet. We regularly find external drives that stopped copying months ago, NAS boxes backing up to themselves and Microsoft 365 tenancies with no backup at all because everyone assumed Microsoft keeps everything forever. It doesn't: deleted mail and files are kept for a limited window, and a compromised account can empty a mailbox well inside it.
We support Palmerston North businesses remotely for day-to-day IT, security and Microsoft 365. Onsite work is limited to planned projects by arrangement, quoted in writing first.
What's included
Microsoft 365 backup
Exchange mailboxes, OneDrive, SharePoint and Teams files copied outside Microsoft's own retention, with point-in-time restores of single items or whole accounts.
Copies ransomware can't reach
An offsite, versioned copy protected by separate credentials and deletion locks, so encrypting your network does not take the backups with it.
Laptop file protection
Desktop and Documents folders redirected to OneDrive and covered by the 365 backup, so a stolen laptop costs a device, not a year of work.
Test restores
A scheduled restore each quarter, timed and recorded, so the recovery time in your plan is measured rather than guessed.
Server and NAS backup
Image-level backups of onsite servers and file shares, so a failed machine can be rebuilt on new hardware or started in the cloud while it is replaced.
Recovery help
When something is lost or encrypted we do the restore, check the data is complete and help you work out how it happened.
Is it right for your Palmerston North office?
Talk to us about backup if any of these sound familiar:
- Your backup is a USB drive someone is meant to swap each week
- You use Microsoft 365 and have never set up a separate backup for it
- Your accounting or practice software sits on one server in a cupboard
- You can't say when a restore was last tested
- Your insurer asks whether backups are offline or immutable
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Backup & disaster recovery in Palmerston North: questions
Can you support a distribution business in Palmerston North?
We manage computers, accounts, security and the network remotely, and can design warehouse Wi-Fi for a local installer to fit, or install it as a planned visit by arrangement.
How do remote support sessions work?
Staff log a request, a technician connects securely to their computer with permission and fixes the issue while they watch. Most problems are solved that way without a visit.
How much does backup cost?
Microsoft 365 backup is included in the Managed and Complete plans. Server, NAS and large data backups depend on how much data you hold and how quickly you need it back, so we quote them in writing first.
Doesn't Microsoft back up our 365 data?
Microsoft keeps the service running and holds deleted items for a short period. It does not keep long-term, independent copies you control. A separate 365 backup covers accidental deletion, departed staff, account takeover and retention gaps.
We already have a NAS. Is that enough?
A NAS is a good local copy for quick restores, but it sits on the same network and often uses the same passwords. It needs an offsite copy with separate credentials to survive ransomware, theft or a fire.
Where is our data stored?
Backup copies are kept in data centres we name in your recovery plan, with Australian or New Zealand locations available. We tell you where the copies are before anything is set up.
More IT services in Palmerston North
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Email security & deliverability
- IT strategy & consulting
- Co-managed IT
- Security awareness training