Backup & disaster recovery in Napier & Hastings
A backup is only worth something on the day you need it back. We set up copies of your Microsoft 365, servers and shared files, keep at least one where ransomware can't touch it, check every job and prove it works with regular test restores.
Napier & Hastings is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
Backup & disaster recovery for Napier & Hastings businesses
Napier and Hastings form Hawke's Bay's twin-city centre, built on horticulture, wine, food processing, the port of Napier, and the professional, health and rural services that support them. Napier's art deco centre and Hastings' business districts host most offices. Many firms in the region are family-run and serve growers and processors across the Heretaunga Plains.
Cyclone Gabrielle in 2023 showed how quickly connectivity and premises can be cut off here, so businesses benefit from cloud files, offsite backups and backup internet. Orchards, packhouses and wineries also need networks that reach across sites and handle seasonal staff.
Ask most small offices whether they have a backup and the answer is yes. Ask when someone last restored a file from it and the room goes quiet. We regularly find external drives that stopped copying months ago, NAS boxes backing up to themselves and Microsoft 365 tenancies with no backup at all because everyone assumed Microsoft keeps everything forever. It doesn't: deleted mail and files are kept for a limited window, and a compromised account can empty a mailbox well inside it.
We support Napier and Hastings businesses remotely for help desk, security, Microsoft 365 and backups. Onsite visits are for planned projects by arrangement and are quoted in writing.
What's included
Microsoft 365 backup
Exchange mailboxes, OneDrive, SharePoint and Teams files copied outside Microsoft's own retention, with point-in-time restores of single items or whole accounts.
Test restores
A scheduled restore each quarter, timed and recorded, so the recovery time in your plan is measured rather than guessed.
Laptop file protection
Desktop and Documents folders redirected to OneDrive and covered by the 365 backup, so a stolen laptop costs a device, not a year of work.
Server and NAS backup
Image-level backups of onsite servers and file shares, so a failed machine can be rebuilt on new hardware or started in the cloud while it is replaced.
Copies ransomware can't reach
An offsite, versioned copy protected by separate credentials and deletion locks, so encrypting your network does not take the backups with it.
Recovery help
When something is lost or encrypted we do the restore, check the data is complete and help you work out how it happened.
Is it right for your Napier & Hastings office?
Talk to us about backup if any of these sound familiar:
- Your backup is a USB drive someone is meant to swap each week
- You use Microsoft 365 and have never set up a separate backup for it
- Your accounting or practice software sits on one server in a cupboard
- You can't say when a restore was last tested
- Your insurer asks whether backups are offline or immutable
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Backup & disaster recovery in Napier & Hastings: questions
How can a Hawke's Bay business prepare for another major storm?
Keep data in cloud services with an independent backup, have a second internet connection, and make sure staff can work from elsewhere. We help set up and test that plan.
Can you support a winery or packhouse remotely?
Yes, for computers, accounts, security and network management. Physical installations are planned visits or done by a local installer, with our design and remote configuration.
How much does backup cost?
Microsoft 365 backup is included in the Managed and Complete plans. Server, NAS and large data backups depend on how much data you hold and how quickly you need it back, so we quote them in writing first.
How quickly can we get things back?
A single file or email usually takes minutes. A whole server depends on its size and the method; we measure it during test restores and write the real figure into your plan.
Can you check our current backups before we commit?
Yes. A backup check is billed at our hourly rate and gives you a written list of what is protected, what isn't and what we would change.
Doesn't Microsoft back up our 365 data?
Microsoft keeps the service running and holds deleted items for a short period. It does not keep long-term, independent copies you control. A separate 365 backup covers accidental deletion, departed staff, account takeover and retention gaps.
More IT services in Napier & Hastings
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Email security & deliverability
- IT strategy & consulting
- Co-managed IT
- Security awareness training