Email security & deliverability in Napier & Hastings
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Napier & Hastings is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
Email security & deliverability for Napier & Hastings businesses
Napier and Hastings form Hawke's Bay's twin-city centre, built on horticulture, wine, food processing, the port of Napier, and the professional, health and rural services that support them. Napier's art deco centre and Hastings' business districts host most offices. Many firms in the region are family-run and serve growers and processors across the Heretaunga Plains.
Cyclone Gabrielle in 2023 showed how quickly connectivity and premises can be cut off here, so businesses benefit from cloud files, offsite backups and backup internet. Orchards, packhouses and wineries also need networks that reach across sites and handle seasonal staff.
We put those records in place carefully. Every service that sends as you, such as your accounting package, website forms and newsletter tool, is found and included first, so tightening the policy doesn't block your own invoices. Then we add filtering for incoming mail and show staff how to report anything odd. Finally we keep watching the DMARC reports, so a new service sending as you, or someone trying to forge your address, is spotted and dealt with rather than discovered when a client complains.
We support Napier and Hastings businesses remotely for help desk, security, Microsoft 365 and backups. Onsite visits are for planned projects by arrangement and are quoted in writing.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
External sender warnings
A clear banner on mail from outside the company, so a message using the boss's name from a free email account stands out.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
Report-a-scam button
A simple way for staff to send a suspicious email to us for checking, so problems get reported rather than quietly deleted.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
Junk folder fixes
We trace why your mail is being filtered, from missing records to a listed address or a website form sending as you, and correct it.
Is it right for your Napier & Hastings office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Napier & Hastings: questions
How can a Hawke's Bay business prepare for another major storm?
Keep data in cloud services with an independent backup, have a second internet connection, and make sure staff can work from elsewhere. We help set up and test that plan.
Can you support a winery or packhouse remotely?
Yes, for computers, accounts, security and network management. Physical installations are planned visits or done by a local installer, with our design and remote configuration.
Will turning on DMARC stop our own emails?
It can if it is rushed. That is why we start in reporting mode, find every service sending as you and only tighten the policy when the reports show your genuine mail passing.
How long does it take to set up?
Filtering and records are usually set in a day or two. Moving DMARC to full enforcement normally takes a few weeks of watching reports, so nothing legitimate is caught.
What does it cost?
Email security is included from the Managed plan at $119 per user per month plus GST. A one-off domain records and deliverability fix outside a plan is quoted in writing first.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
More IT services in Napier & Hastings
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Backup & disaster recovery
- IT strategy & consulting
- Co-managed IT
- Security awareness training