Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Napier & Hastings
Outsourced IT for offices in Napier & Hastings: help desk, security, Microsoft 365, networks and phones for one monthly price per person, delivered remotely.
Napier & Hastings is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Napier & Hastings
Napier and Hastings form Hawke's Bay's twin-city centre, built on horticulture, wine, food processing, the port of Napier, and the professional, health and rural services that support them. Napier's art deco centre and Hastings' business districts host most offices. Many firms in the region are family-run and serve growers and processors across the Heretaunga Plains.
IT for Napier & Hastings offices
Cyclone Gabrielle in 2023 showed how quickly connectivity and premises can be cut off here, so businesses benefit from cloud files, offsite backups and backup internet. Orchards, packhouses and wineries also need networks that reach across sites and handle seasonal staff.
We support Napier and Hastings businesses remotely for help desk, security, Microsoft 365 and backups. Onsite visits are for planned projects by arrangement and are quoted in writing.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Napier & Hastings
Choose one service or hand over all of your IT.
- Managed IT in Napier & HastingsOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Napier & HastingsRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Napier & HastingsPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Napier & HastingsLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Backup & disaster recovery in Napier & HastingsBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Email security & deliverability in Napier & HastingsPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- IT strategy & consulting in Napier & HastingsA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Napier & HastingsSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Napier & HastingsShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Napier & Hastings: questions
How can a Hawke's Bay business prepare for another major storm?
Keep data in cloud services with an independent backup, have a second internet connection, and make sure staff can work from elsewhere. We help set up and test that plan.
Can you support a winery or packhouse remotely?
Yes, for computers, accounts, security and network management. Physical installations are planned visits or done by a local installer, with our design and remote configuration.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.