Backup & disaster recovery in Dunedin
A backup is only worth something on the day you need it back. We set up copies of your Microsoft 365, servers and shared files, keep at least one where ransomware can't touch it, check every job and prove it works with regular test restores.
Dunedin is supported remotely. Our technicians are based in Auckland and Hamilton, so onsite work here is planned project work, booked and quoted in advance.
Backup & disaster recovery for Dunedin businesses
Dunedin's economy is built around the university, health, education and research, with professional firms, engineering, software companies and the port at Port Chalmers, much of it in a central city full of heritage stone buildings.
Old stone and brick buildings block Wi-Fi and complicate cabling, and many businesses here are small teams that work closely with the university and hospital sectors, where data handling expectations are high. Cloud-based files and managed laptops reduce dependence on the building. Student intakes and short contracts also mean frequent account changes for firms that hire from the university, so leavers need removing promptly.
Our approach is simple and written down. We list what your business can't lose - mailboxes, shared drives, accounting data, line-of-business databases - and decide with you how far back you need to go and how fast you need it back. Then we put a backup in place for each one, with an offsite copy kept separate from your normal sign-ins so an attacker who gets into your network can't delete it.
We support Dunedin businesses remotely for help desk, security, backups and Microsoft 365. Onsite work happens only as planned projects, arranged and quoted in writing. Equipment can be configured remotely once fitted.
What's included
Microsoft 365 backup
Exchange mailboxes, OneDrive, SharePoint and Teams files copied outside Microsoft's own retention, with point-in-time restores of single items or whole accounts.
Test restores
A scheduled restore each quarter, timed and recorded, so the recovery time in your plan is measured rather than guessed.
Daily checks
Every backup job is checked each working day. Failures, warnings and jobs that silently stopped are investigated and fixed, with the cause noted.
Server and NAS backup
Image-level backups of onsite servers and file shares, so a failed machine can be rebuilt on new hardware or started in the cloud while it is replaced.
Copies ransomware can't reach
An offsite, versioned copy protected by separate credentials and deletion locks, so encrypting your network does not take the backups with it.
Written recovery plan
Who to contact, what gets restored first, where the copies live and how long each step takes, kept short enough to use in a crisis.
Is it right for your Dunedin office?
Talk to us about backup if any of these sound familiar:
- Your backup is a USB drive someone is meant to swap each week
- You use Microsoft 365 and have never set up a separate backup for it
- Your accounting or practice software sits on one server in a cupboard
- You can't say when a restore was last tested
- Your insurer asks whether backups are offline or immutable
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Backup & disaster recovery in Dunedin: questions
Can you help with Wi-Fi in a Dunedin heritage building remotely?
We can plan and specify the equipment remotely, configure it and manage it afterwards. Installation can be done by your local installer under our design, or as a planned visit by arrangement.
Do you work with research or university partners' security requirements?
We help you put the common controls in place, such as multi-factor sign-in, encryption and patching, and document them so you can answer partner security questionnaires accurately.
Where is our data stored?
Backup copies are kept in data centres we name in your recovery plan, with Australian or New Zealand locations available. We tell you where the copies are before anything is set up.
How quickly can we get things back?
A single file or email usually takes minutes. A whole server depends on its size and the method; we measure it during test restores and write the real figure into your plan.
We already have a NAS. Is that enough?
A NAS is a good local copy for quick restores, but it sits on the same network and often uses the same passwords. It needs an offsite copy with separate credentials to survive ransomware, theft or a fire.
Doesn't Microsoft back up our 365 data?
Microsoft keeps the service running and holds deleted items for a short period. It does not keep long-term, independent copies you control. A separate 365 backup covers accidental deletion, departed staff, account takeover and retention gaps.
More IT services in Dunedin
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Email security & deliverability
- IT strategy & consulting
- Co-managed IT
- Security awareness training