Microsoft 365 in Mt Eden
Email, Teams, OneDrive and SharePoint should just work. We help you pick the right licences, move your mail and files across without losing anything, and keep the setup tidy and secure as your team changes.
Onsite technicians cover Mt Eden. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Microsoft 365 for Mt Eden businesses
Mt Eden spreads from the village shops on Mt Eden Road to the busy Dominion Road strip and the light commercial streets near Normanby Road. Physiotherapists, counsellors, small accounting practices, tutoring businesses and family-run trading firms make up much of the local business mix.
Many practices here work out of converted houses or small two-storey blocks with one internet connection, a cupboard of equipment and a mix of staff and contractor devices. Booking and practice systems are usually cloud-based, so a reliable connection, a decent firewall and good sign-in security matter more than any server in the back room.
Microsoft 365 is where most offices now keep their email, files and calendars. It is powerful, but the defaults leave plenty to be desired: shared files end up in one person's OneDrive, leavers' mailboxes disappear, and security features you are already paying for sit switched off.
We send technicians to Mt Eden practices and offices for setups and faults, and fix most requests remotely without anyone leaving their desk. Planned work is booked around clinic or client hours.
What's included
Licence advice
Basic, Standard or Premium? We match licences to how each person works, so you don't pay for features nobody uses.
Ongoing admin
Starters, leavers, shared mailboxes, distribution lists and licence changes handled as you need them.
Email migration
Mail, calendars and contacts moved from your old system with no gap in delivery.
Backup
Daily backup of mail, OneDrive, SharePoint and Teams, because Microsoft's own retention is not a backup.
File migration
Shared drives and old servers moved into SharePoint and Teams, with permissions that make sense.
Security settings
Multi-factor sign-in, conditional access and the protections included in your licence, switched on.
Is it right for your Mt Eden office?
We can help if:
- You are still on an old email server or a hosting company's mail
- Company files live on one person's laptop or OneDrive
- You are paying for licences you don't understand
- You are moving from Google Workspace
- You want to use Copilot but aren't sure your data is ready
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Microsoft 365 in Mt Eden: questions
Our practice runs on cloud booking software. Do we still need managed IT?
Cloud software moves the server away, but the computers, sign-ins, Wi-Fi, printers and email security are still yours to look after. Managed IT keeps those secure and working and gives staff someone to call on when something breaks.
Contractors use their own laptops in our office. Is that safe?
It can be, with the right controls. We keep contractor devices on a separate network, require multi-factor sign-in for business apps and limit what can be downloaded to personal devices, so your data stays under your control.
Can you buy the licences for us?
Yes, or you can keep buying them yourself. Either way we manage them and make sure you aren't paying for unused seats.
Is Microsoft 365 backed up already?
Microsoft keeps deleted items for a limited time. That is not a backup. A separate backup protects you from accidental deletion, ransomware and departing staff.
Which Microsoft 365 plan do we need?
Most offices need Business Standard for the desktop apps and Teams, or Business Premium if they want stronger security and device management. Frontline and Basic suit staff who only need email.
How long does a migration take?
A small office usually moves over a few days with the switch done in one evening. Larger file migrations are planned in stages.
More IT services in Mt Eden
- Managed IT
- IT support
- Cyber security
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training