Security awareness training in Mt Eden
Filters catch most scams, but the ones that get through are aimed squarely at your people. Short, regular lessons and safe practice phishing emails teach staff what a real attack looks like and what to do when they see one, without shaming anyone.
Onsite technicians cover Mt Eden. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Security awareness training for Mt Eden businesses
Mt Eden spreads from the village shops on Mt Eden Road to the busy Dominion Road strip and the light commercial streets near Normanby Road. Physiotherapists, counsellors, small accounting practices, tutoring businesses and family-run trading firms make up much of the local business mix.
Many practices here work out of converted houses or small two-storey blocks with one internet connection, a cupboard of equipment and a mix of staff and contractor devices. Booking and practice systems are usually cloud-based, so a reliable connection, a decent firewall and good sign-in security matter more than any server in the back room.
Our training is built for busy offices. Lessons are a few minutes long and arrive once a month, covering fake invoices, sign-in pages, text message scams, social media oversharing, safe file sharing and what to do with a lost laptop. Practice phishing emails go out at random times and are modelled on scams currently doing the rounds in New Zealand. Difficulty rises gradually, so staff are stretched without being set up to fail.
We send technicians to Mt Eden practices and offices for setups and faults, and fix most requests remotely without anyone leaving their desk. Planned work is booked around clinic or client hours.
What's included
Evidence for insurers
Training records you can show an insurer, client or auditor who asks how staff are taught about cyber risk.
Monthly micro-lessons
Short videos and quizzes on one topic at a time, sent by email so staff can complete them between tasks.
New starter induction
Every new staff member is enrolled automatically and completes the core lessons in their first weeks.
Practice phishing emails
Realistic but safe test emails sent at random, based on current scams such as courier notices, shared documents and payroll changes.
Targeted follow-up
Teams or people who struggle with a particular type of scam get extra lessons on that type, not more of everything.
Instant teaching moments
Anyone who clicks a practice email lands on a short page explaining the warning signs they missed, rather than a telling-off.
Is it right for your Mt Eden office?
Staff training is especially useful when:
- Your team handles payments, payroll or supplier bank details
- Someone has already clicked a scam link or entered a password on a fake page
- Your cyber insurance asks whether staff receive regular training
- You have a lot of new starters or seasonal staff
- Staff work from home and use personal phones for work email
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Security awareness training in Mt Eden: questions
Our practice runs on cloud booking software. Do we still need managed IT?
Cloud software moves the server away, but the computers, sign-ins, Wi-Fi, printers and email security are still yours to look after. Managed IT keeps those secure and working and gives staff someone to call on when something breaks.
Contractors use their own laptops in our office. Is that safe?
It can be, with the right controls. We keep contractor devices on a separate network, require multi-factor sign-in for business apps and limit what can be downloaded to personal devices, so your data stays under your control.
Can we choose the topics?
Yes. There is a core set every office should cover, and we can add topics that suit your work, such as handling client personal information or using shared devices.
Will staff feel tricked or embarrassed?
We set it up to teach, not to catch people out. Results are shared with managers as team trends, and the message to staff is always that reporting quickly is the right thing to do, even after a click.
Do practice emails ever cause real harm?
No. The links go to a safe training page, attachments contain nothing harmful and no passwords entered are kept. We also tell your IT and finance contacts in advance so a test isn't mistaken for a real incident.
How much time does it take?
Most lessons take three to five minutes. Over a year that adds up to about an hour per person, spread so it never takes over a working day.
More IT services in Mt Eden
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT