Cyber security in Ponsonby
Most attacks on small businesses start with a convincing email or a reused password. We put the protections in place that stop those attacks, check them every month and train your staff to spot the rest.
Onsite technicians cover Ponsonby. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Cyber security for Ponsonby businesses
Ponsonby Road and the streets around it are home to architects, design studios, marketing agencies, fashion labels and property businesses, many working from converted villas or rooms above the shops. Teams tend to be small, image-conscious and busy, with clients dropping in for meetings.
Old timber villas with lath-and-plaster walls swallow Wi-Fi signal and make cable runs awkward, so a single router in the hallway rarely covers the back studio. Creative teams often run Macs alongside a few Windows machines, move large design and video files to the cloud, and need printers and plotters that work for everyone.
Small businesses are attacked because they are easy, not because they are interesting. Criminals send invoice-change emails, fake Microsoft sign-in pages and messages from the boss asking for gift cards, thousands at a time, and wait for someone to click. Once they have one mailbox they read it quietly, learn who pays whom and strike when the money moves.
Technicians come to Ponsonby offices for Wi-Fi fixes, Mac and Windows setups and small cabling jobs, and most everyday help is done remotely so the studio keeps working. Larger changes are quoted in writing first.
What's included
Security review
We check accounts, devices, email, backups and the network against a practical checklist and show you the gaps by risk.
Multi-factor sign-in
Every Microsoft 365 and key business account protected with a second step, set up so staff aren't locked out.
Email protection
Filtering for phishing, impersonation and malicious attachments, plus the domain records that stop others sending as you.
Admin rights
Day-to-day accounts without admin power, so one wrong click can't install anything it likes.
Threat detection
Modern protection on every computer that spots suspicious behaviour, not just known viruses, and alerts us.
Incident help
If something goes wrong we lock accounts, contain the damage, find out what happened and help you notify the right people.
Is it right for your Ponsonby office?
Talk to us about security if:
- You have had a scam email get through or a mailbox taken over
- Your insurer has sent a cyber questionnaire you can't answer
- A client or tender asks about your security controls
- You hold personal information covered by the Privacy Act
- You aren't sure whether multi-factor sign-in is on for everyone
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Cyber security in Ponsonby: questions
Do you support Macs as well as Windows in creative studios?
Yes. We manage Macs and Windows computers side by side, with the same security, updates and backups on both. Shared drives, fonts, printers and cloud storage are set up so everyone can open the same files.
Our villa office has dead spots. Do we need new cabling?
Not always. Often a couple of well-placed access points linked by cable or a wired backhaul solve it, and we can usually run that cabling under the floor or through the ceiling without wrecking period features. We look first and quote before any work starts.
We're small. Are we really a target?
Yes. Most attacks are automated and aimed at whoever is easiest to get into. Small offices are attractive because they often lack basic protections.
Is security included in managed IT?
The basics are in every plan. Email security, backup and monitoring start at the Managed plan, and staff training and device policies are in Complete.
What should we do first?
Turn on multi-factor sign-in for every account, check your backups can be restored and make sure computers are updating. Those three cover a large share of real-world attacks.
What happens if we are hacked?
Contact us straight away. We secure the accounts, stop the spread, preserve evidence and work with you on what to tell clients, your bank and, where required, the Privacy Commissioner.
More IT services in Ponsonby
- Managed IT
- IT support
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training