Microsoft 365 in Ponsonby
Email, Teams, OneDrive and SharePoint should just work. We help you pick the right licences, move your mail and files across without losing anything, and keep the setup tidy and secure as your team changes.
Onsite technicians cover Ponsonby. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Microsoft 365 for Ponsonby businesses
Ponsonby Road and the streets around it are home to architects, design studios, marketing agencies, fashion labels and property businesses, many working from converted villas or rooms above the shops. Teams tend to be small, image-conscious and busy, with clients dropping in for meetings.
Old timber villas with lath-and-plaster walls swallow Wi-Fi signal and make cable runs awkward, so a single router in the hallway rarely covers the back studio. Creative teams often run Macs alongside a few Windows machines, move large design and video files to the cloud, and need printers and plotters that work for everyone.
If you are moving from another email system, an old server or Google Workspace, we plan the move so mail keeps flowing. Staff arrive in the morning to find their email, calendar and files already in place.
Technicians come to Ponsonby offices for Wi-Fi fixes, Mac and Windows setups and small cabling jobs, and most everyday help is done remotely so the studio keeps working. Larger changes are quoted in writing first.
What's included
Licence advice
Basic, Standard or Premium? We match licences to how each person works, so you don't pay for features nobody uses.
File migration
Shared drives and old servers moved into SharePoint and Teams, with permissions that make sense.
Ongoing admin
Starters, leavers, shared mailboxes, distribution lists and licence changes handled as you need them.
Copilot readiness
Before you add Microsoft Copilot, we check who can see what, so it can't surface files people shouldn't read.
Email migration
Mail, calendars and contacts moved from your old system with no gap in delivery.
Security settings
Multi-factor sign-in, conditional access and the protections included in your licence, switched on.
Is it right for your Ponsonby office?
We can help if:
- You are still on an old email server or a hosting company's mail
- Company files live on one person's laptop or OneDrive
- You are paying for licences you don't understand
- You are moving from Google Workspace
- You want to use Copilot but aren't sure your data is ready
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Microsoft 365 in Ponsonby: questions
Do you support Macs as well as Windows in creative studios?
Yes. We manage Macs and Windows computers side by side, with the same security, updates and backups on both. Shared drives, fonts, printers and cloud storage are set up so everyone can open the same files.
Our villa office has dead spots. Do we need new cabling?
Not always. Often a couple of well-placed access points linked by cable or a wired backhaul solve it, and we can usually run that cabling under the floor or through the ceiling without wrecking period features. We look first and quote before any work starts.
Which Microsoft 365 plan do we need?
Most offices need Business Standard for the desktop apps and Teams, or Business Premium if they want stronger security and device management. Frontline and Basic suit staff who only need email.
Will we lose email during the move?
No. We copy existing mail first, then switch delivery at a quiet time and copy the last few messages, so nothing is lost.
Can you buy the licences for us?
Yes, or you can keep buying them yourself. Either way we manage them and make sure you aren't paying for unused seats.
How long does a migration take?
A small office usually moves over a few days with the switch done in one evening. Larger file migrations are planned in stages.
More IT services in Ponsonby
- Managed IT
- IT support
- Cyber security
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training