Managed IT for offices across Auckland and Hamilton [email protected]
Free IT health check

IT support for education and not-for-profit organisations

Charities, community groups and education providers need IT that is safe and simple without wasting donor or public money. We help you get the most from the licences and equipment you have.

Rows of new workstations ready for staff
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones

IT for education & not-for-profit

Not-for-profits and small education providers often run on a mix of donated laptops, free accounts and goodwill. A board member set up the email years ago, volunteers share a login, and nobody is quite sure which licences the organisation is entitled to under nonprofit or education programmes. It keeps going, but it leaves gaps that are hard to see until something is lost. Often it is a departing volunteer's laptop, an old email account nobody can sign in to, or a funder's report that has to be rebuilt from scratch.

These organisations also hold sensitive information: details of children and families, client case notes, donor records and bank details. The Privacy Act 2020 applies regardless of size or charitable status, and funders increasingly ask how information is protected. Registered charities also report to Charities Services each year, so financial records need to be complete and kept safely. Early learning centres and training providers also report to government agencies and must keep learner and enrolment records accurately for set periods.

Office IT supports charities, trusts, community organisations, early learning centres, private training establishments and tutoring providers with three to seventy-five staff. We help you claim the nonprofit and education pricing you are eligible for, set up proper accounts for staff and volunteers, protect personal information and keep spending predictable. We are straightforward about what is worth spending on and what can wait, and we put recommendations in writing so they can go to your board or funders alongside a budget.

Common IT problems in this industry

Tight, accountable budgets

Every dollar spent on IT is a dollar not spent on the mission, and funders want to see that money is used carefully.

Volunteers and shared logins

Volunteers come and go, and shared accounts make it impossible to remove one person's access without disrupting everyone else.

Unclaimed or misused licences

Many organisations pay full price for software that is offered at nonprofit or education rates, or use free consumer accounts that lack security controls.

Sensitive personal information

Records about children, families, clients and donors must be protected under the Privacy Act 2020, often with limited staff time.

Mixed, ageing equipment

Donated and second-hand computers vary widely in age and condition, and some can no longer receive security updates.

Board and governance turnover

When a treasurer or chairperson changes, admin passwords and account ownership are easily lost with them.

What we set up for you

Nonprofit and education licensing

We check your eligibility for Microsoft and Google nonprofit or education offers and move you onto the right licences.

Individual accounts for everyone

Staff and regular volunteers get their own sign-in with multi-factor authentication, sized to what they actually need.

Organisation-owned admin access

Admin accounts, domain names and key subscriptions recorded in the organisation's name, not a past volunteer's personal email.

Protected personal information

Restricted folders for case notes, children's records and donor data, with access reviewed when roles change.

Sensible equipment plans

An assessment of donated and older computers, with a practical replacement plan that fits your budget and funding cycles.

Backups of what matters

Email, files and financial records backed up and checked, so a deleted folder or failed laptop doesn't cost years of records.

Systems we support

We work with the software and equipment your business already relies on, and with your software vendors when something needs their help.

  • Microsoft 365 or Google Workspace under nonprofit or education offers
  • Donor and volunteer management databases
  • Xero or MYOB accounting
  • Early learning story apps such as Storypark
  • Student and learner management systems
  • Online fundraising and donation platforms
  • Video meeting tools for boards and remote volunteers

Start with a free IT health check

A technician reviews your computers, accounts, backups, security and network, then gives you a short written report with the risks ranked and a price to fix them. No charge, no obligation.

Book the health check

IT for education & not-for-profit: questions

Can you help us get nonprofit pricing for Microsoft 365?

Yes. We check whether your organisation qualifies for Microsoft's nonprofit offers, help with the application and move your accounts onto the right licences. Offers change from time to time, so we confirm current terms before you commit.

How should volunteers access our systems?

Regular volunteers should each have their own account, with access limited to what they do. Occasional volunteers can use time-limited guest access. Shared logins are replaced so one person can be removed without affecting everyone else.

Does the Privacy Act apply to small charities?

Yes. The Privacy Act 2020 applies to organisations of every size, including charities and community groups. We set up the technical protections, such as restricted folders, multi-factor sign-in and backups, and your privacy officer looks after policies.

Can you work with donated computers?

Yes. We assess each device, set up the ones that are still safe to use and recommend retiring any that can no longer receive security updates. We'll be straightforward about what is worth keeping.

What happens when our board or treasurer changes?

Because admin access and key accounts are recorded in the organisation's name, a change of board member is a quick handover rather than a lost password. We keep the documentation up to date for you.

How can a small organisation afford managed IT?

Plans start at $69 per user per month plus GST, and not every volunteer needs to be a covered user. Pay-as-you-go support is also available at $109 an hour remote or $159 an hour onsite plus GST, so you can start small.

When IT breaks, work stops.
Let's keep it running.

Start with a free IT health check. We'll show you what is working, what is at risk and what it would cost to fix.

Book a free IT health check