IT support for recruitment agencies

IT for recruitment agencies

A recruitment agency holds a lot of personal information about people who are not its customers. CVs, contact details, salary expectations, reference notes, right-to-work documents and sometimes police vetting or medical information all pass through the business. Under the Privacy Act 2020 those candidates can ask what you hold about them, and they expect it to be accurate, protected and not kept forever. A breach of a candidate database can affect thousands of people at once.

The pace of the work adds pressure. Consultants live in their applicant tracking system, inbox, LinkedIn and phone, moving between client meetings, video interviews and reference calls. Temp and contract desks may also run timesheets and payroll for workers placed with clients. Agencies see a lot of staff turnover, and every consultant who leaves is a moment when the candidate database, and the client relationships built on it, could walk out of the door with them.

Office IT supports recruitment agencies with three to seventy-five staff. We secure Microsoft 365 and the ATS and job board sign-ins, manage consultant laptops and phones, set up dependable video interviewing, and apply retention and access rules so candidate data is handled properly. Starters are productive on their first morning, and leavers lose access to the database, mailbox and job boards the moment they finish, with their pipeline handed over to the team.