IT support for restaurants and cafes

IT for restaurants & cafes

A busy cafe or restaurant depends on more technology than most owners realise. The point of sale talks to eftpos terminals, kitchen and bar printers, online ordering and delivery tablets, and the accounting and rostering apps that run the back office. Most of it shares one internet connection and one consumer router, often installed in a hurry when the business opened, and nobody remembers the passwords. When something stops, it usually stops at the busiest moment of the day.

Owners and managers also juggle security they never signed up for. Card payments carry obligations, staff turn over quickly, rosters and wages sit in cloud apps, and customer Wi-Fi shares the same network as the till. CCTV recorders are often left with default passwords. Fixing any of this needs someone who understands both the technology and the reality that nothing can be switched off during service, and that the budget for it competes with produce, wages and rent.

Office IT supports independent restaurants, cafes, bars and small hospitality groups with practical IT. We set up dependable networks with backup internet, separate customer Wi-Fi from payments, keep POS terminals and printers connected, and protect owner and manager accounts. Venues in Auckland and Hamilton get onsite visits, and venues elsewhere in New Zealand are supported remotely, with planned work outside service hours. We keep the setup documented so the next manager knows how it fits together.