IT support for manufacturers

IT for manufacturing

Manufacturing businesses depend on IT in places most offices never think about. Production planning, stock and orders run through an ERP or inventory system; label printers produce the barcodes and compliance labels every carton needs; shop-floor PCs run machine software, quality checks and time clocks; and the network has to reach across a dusty, noisy building with steel, machinery and forklifts in the way. A fault in any one of these areas is felt straight away by the people trying to get orders made, labelled and out the door, so support needs to understand the floor as well as the office.

Factories also tend to hold onto equipment. A PC running an older version of Windows because the CNC or test software was never updated is common, and it is often plugged into the same network as the office. That makes it a soft target for ransomware, which can halt production for days rather than hours. Recovering from that is slow and costly, and many manufacturers only discover how exposed their production equipment is after an incident, when customers are already chasing late orders.

Office IT supports manufacturers with three to seventy-five staff in Auckland and Hamilton. We design and cable factory networks, separate production equipment from office systems, support ERP users and label printing, and plan around shifts so maintenance doesn't stop the line. We work on low-voltage systems only; machinery and mains power stay with your electrician and equipment suppliers. Every change is documented, so your production manager and our technicians are working from the same picture of the network.