IT support for marketing and PR agencies

IT for marketing & pr agencies

Marketing, creative and PR agencies have an unusual IT profile. Designers and video editors need powerful Macs, large calibrated screens and fast storage for files that run to tens of gigabytes. Account managers live in email, presentations and client chat. Social and digital teams hold the keys to client brands on every major platform. A small agency can have all of these in one room, and each group feels let down by IT designed for a standard office.

The security risk is easy to underestimate. A compromised social media account or ad account can publish damaging content under a client's brand or spend their budget in hours. PR teams handle embargoed announcements, crisis communications and media lists that would be valuable to a competitor or a journalist ahead of time. Freelancers come and go on projects, and shared logins tend to linger long after the work is done.

Office IT supports agencies with three to seventy-five people on Mac, Windows or both. We manage Apple and Windows devices properly, set up storage and networks that cope with large creative files, put client platform logins into a shared password manager with multi-factor sign-in, and manage access for freelancers. Our technicians work onsite in Auckland and Hamilton, and remotely for agencies anywhere else in New Zealand, so a studio in Wellington or Christchurch gets the same help desk and device management.